Shipping Policy
At NexaCore Wholesale, we understand that efficient, reliable, and cost-effective shipping is a critical part of wholesale success. To support our customers worldwide, we have established strong partnerships with trusted international carriers who handle every aspect of logistics, including packaging, freight, and customs clearance.
This Shipping Policy provides a clear framework for how we manage deliveries to ensure your products arrive safely, on time, and in the best condition possible.
1. General Statement of Policy
We offer a comprehensive shipping solution for all wholesale customers. By working with our dedicated partner carriers, we manage every stage of the shipping process—from packaging and labeling to freight shipment and ocean delivery. Our logistics team carefully selects the best shipping option for each order based on customer needs, destination, and order size.
2. Shipping Options
To provide maximum flexibility, our shipping services include:
- Standard Packaging & Shipping – Secure packaging and handling for domestic and international orders of all sizes.
- Freight Shipment – Cost-effective freight solutions for bulk orders requiring ground or air transport.
- Ocean Shipment – Reliable sea freight for large-volume international orders, ensuring cost savings and safe delivery.
Each order is evaluated individually, and the most suitable shipping method will be chosen by our team in consultation with your account manager.
3. Customs Clearance Services
International shipping often requires navigating complex customs regulations. To simplify this process:
- Our partner carriers provide full customs clearance support, ensuring smooth entry into the destination country.
- Documentation, duties, and compliance requirements are handled in coordination with our logistics team.
- Customers may be required to provide company information, tax details, or import licenses depending on regional requirements.
4. Delivery Times
Lead times vary depending on:
- Destination country and region,
- Shipping method selected (air, ocean, freight, etc.),
- Customs clearance requirements.
Our logistics team will provide an estimated delivery timeframe when your order is confirmed, and your account manager will update you with any adjustments.
5. Shipping Costs
Shipping costs are calculated based on:
- Order size and weight,
- Chosen shipping method,
- Destination country and customs requirements.
All costs will be communicated and approved prior to shipment. For large-volume or repeat customers, discounted shipping rates may be available through our carrier partnerships.
6. Risk & Insurance
- NexaCore Wholesale ensures that products are securely packed for safe delivery.
- Insurance options may be offered depending on the shipping method and destination.
- Responsibility for goods transfers to the customer once delivery has been completed at the agreed destination, unless otherwise specified in writing.
7. Customer Responsibilities
To ensure smooth and timely delivery, customers are expected to:
- Provide accurate delivery addresses and contact information,
- Supply necessary company and tax documents for customs clearance (when required),
- Notify us in advance of any special shipping requirements or restrictions,
- Inspect goods upon arrival and report any shipping damages immediately to their account manager.
8. NexaCore Wholesale’s Commitment
We are committed to providing:
- Flexible shipping solutions tailored to customer needs,
- Packaging, freight, and ocean shipping managed by our trusted partners,
- Full customs clearance support for international orders,
- Timely communication on shipping status through your dedicated account manager.
9. Final Notes
- NexaCore Wholesale reserves the right to update shipping options and policies based on carrier availability, international regulations, or market conditions.
- Customers will be informed of any significant changes prior to order shipment.
Contact for Shipping
For shipping inquiries, please contact your dedicated account manager. They will help determine the best shipping method, provide accurate quotes, and ensure smooth delivery from start to finish.